Fraser’s Autographs guarantees that all items purchased online will be dispatched within 5 working days of receipt of payment. However we cannot accept responsibility for delays caused in the mail.
All items are carefully packaged to required standards and shipped via Special Delivery service.
Please note that all deliveries are signed for. If you wish to receive the tracking number of your order please do contact the sales team on +44 (0) 20 7836 8444.
All items will be dispatched to the shipping address specified in your account.
Fraser’s Autographs and Fraser’s Auctions offer a set of shipping options by Royal Mail, Parcelforce and Fedex. Please note that certain destinations can only be served by FedEx.
All delivery charges are specified in the table below. These are calculated on the weight of your order and the destination zone.
We strongly recommend that for orders with a value over £2,500 you choose Parcelforce as your preferred method of shipping within the UK and FedEx as your preferred courier service for overseas. The dispatch options for a product can be found in your basket during checkout.
We aim to dispatch all items ordered online within 5 working days. Please note: if the item you have ordered is stored in a different location we may not be able to dispatch it within our usual timescales. In such case a member of our sales team will get in touch with you.
If you've more than one item on your order, please bear in mind that products may be sent out from multiple locations and so arrive separately but you will not incur additional delivery charges. However, if this is not the case and you haven't received the entire order as detailed in the order confirmation email sent to you, please email or call us on +44 (0) 20 7836 8444.
If you have placed more than 1 order within 3 days space, your orders may be consolidated and those products will be dispatched together, usually within 5 working days.
Items sent within UK via Royal Mail will be delivered Monday to Saturday, 9am-6pm. This is a 48 hour service. If you require a next day delivery please do contact the sales team.
Named day delivery is available for your order. Please call our team on +44 (0) 20 7836 8444 to discuss your requirements and our sales team will do their best to suit your needs.
Next working day delivery may be available for orders if they are placed before noon GMT. This can only be arranged over the phone so please call +44 (0) 20 7836 8444 to discuss your requirements.
We cannot guarantee delivery within our usual timescales to a small number of remote rural areas.
If your order arrives and the goods are damaged, please email us or call on +44 (0) 20 7836 8444. Gift Vouchers will be dispatched via Royal Mail service.