Buying Guide - Auctions
Here's a quick step-by-step guide to our buying process. It's perfect for first-time buyers and a good reminder for our regular buyers.
Decide what you want to bid on
There are several ways to find the lot that most interests you:
Register and Bid
There are three ways for you to bid. All are simple and straight-forward:
1. Online (to be completed)
Fraser’s online bidding system is fun and easy! Before you start, you must REGISTER for a Fraser’s Account.
2. By telephone
If you don’t have access to online bidding then telephone bidding is available to you. We are always here to help.
To take part in a Fraser’s Auction by telephone, please call +44 (0) 20 7836 9325, Fraser’s staff will place your bids directly onto our online bidding system and confirm those bids once placed
a) Your name and complete mailing address for invoices and lots;
b) Your Telephone number/ email if any problems or changes arise;
c) Payment information
3. By mail
Placing your bids through the mail is quite simple and straightforward, but you do run the risk of losing out by eliminating the immediate interactivity of our online systems as some of your bids may be outbid before you lick the stamp! Please ensure your form reaches us prior to 5pm GMT on the day of sale closing.
To bid by mail, you need to:
a) Your name and complete address for mailing;
b) Your telephone number/ email if any problems or changes arise;
c) Indicate how you wish to pay for your lots, filling in all sections as appropriate;
d) Sign your Bid Form; thereby agreeing to the TERMS AND CONDITIONS of the Auction
Arrange for payment
If your bid is successful, you’ll receive an email/telephone notification or an invoice in the mail shortly after the sale. If you provided us with the payment information your winning lots will be process and sent out within 7 working days after the auction.
If you did not leave your payment information prior to bidding please contact us providing payment details. Payment is due within 14 days after the auction.
We accept wire transfers, bank drafts or cashier's orders, cash or cheques as well as most of the credit and debit cards.
Make shipping arrangements
Unless otherwise stated the shipping fee will be added to your invoice and the shipping via secure delivery service will be arranged. Please read our DELIVERY INFORMATION to find out more details.
It is possible to collect the lots in person or discuss specific shipping instructions. Please notify us on +44 (0) 20 7836 9325 prior to placing your bids or straight after the sale.
If you are looking to sell your items please send scans of your items and brief descriptions to email@example.com