Terms & Conditions
Fraser's Retail
AUTHENTICITY
All items sold by Fraser's Retail bear genuine signatures (unless otherwise stated). Fraser's Autographs offer a lifetime guarantee of authenticity to the original purchaser on all items.
PAYMENT
will be accepted by American Express, Mastercard, Switch, Solo, Visa, Cash, cheques, Postal Orders and I.M.O's made payable in sterling only. Please note that cheques take 10 working days to clear, and Eurocheques 28. No items will be released prior to payment.
SHIPPING
All items purchased will be dispatched within 5 working days of receipt of payment. However we cannot accept responsibility for delays caused in the mail.
MATERIAL HELD
Storage charges will be levied on Material that remain on our premises after the expiration of two months from the date of purchase or receipt. Such charges will be applicable to items that have been paid for but not collected or material left for valuation/authenticity (if valuation/authenticity has been completed). The storage charge will be 1% of the Invoice price or valuation, with a minimum charge of £10 per month. If the material is not claimed within twelve months of the date of purchase or receipt, Fraser’s shall be entitled to dispose of the material to defray accrued storage charges.
We cannot guarantee that when an item is added to your Shopping Bag it is still available in stock for purchase. We will confirm availability as soon as possible on receipt of your order.
| Item Type | Per Item | Per Delivery |
| Africa | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 5.00 | 10.00 |
| (Framed) | 50.00 | 50.00 |
| Bulk | 50.00 | 75.00 |
| Asia | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 5.00 | 10.00 |
| (Framed) | 50.00 | 50.00 |
| Bulk | 50.00 | 75.00 |
| Australia | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 5.00 | 10.00 |
| (Framed) | 50.00 | 50.00 |
| Bulk | 50.00 | 75.00 |
| Europe | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 3.00 | 8.00 |
| (Framed) | 15.00 | 30.00 |
| Bulk | 20.00 | 40.00 |
| North America | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 5.00 | 10.00 |
| (Framed) | 50.00 | 50.00 |
| Bulk | 50.00 | 75.00 |
| South America | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 5.00 | 10.00 |
| (Framed) | 50.00 | 50.00 |
| Bulk | 50.00 | 75.00 |
| United Kingdom | ||
| Free | 0.00 | 0.00 |
| (Unframed) | 2.00 | 6.00 |
| (Framed) | 10.00 | 20.00 |
| Bulk | 15.00 | 30.00 |
| Any item type selection possible. | Add together each item cost | Use largest packaging cost. |
| *Example postage cost in United Kingdom | ||||
| Your Order | 1x Memorabilia (Small) | 1x Autograph (Framed) | Delivery Rate | Total Postage |
| Your Packaging Cost | 3.00 | 1.00 | 5.00 | 9.00 |
Every item is catalogued with the intention of accuracy and lots are in fine condition unless specified otherwise. Photocopies or additional scans of individual pieces will be available on request.
We make every effort to ensure that you are happy with your purchases and our service. However, if for any reason you are not satisfied with your purchase, please let us know as soon as possible.
In compliance with UK law & the European Parliament and Council Directive 97/7/EC you have 7 days from receipt of your purchase to inform us if you feel that your purchase is not in accordance with the description of goods supplied on the web site. Upon receiving your returned item (in the same condition as it was at the time of sale) we will assess your claim fairly and take the appropriate action bearing in mind that your satisfaction is of paramount importance to us. In the first instance contact us by e-mail sales@frasersautographs.co.uk or telephoning 0207 836 9325.
If the applicable term of these conditions are not complied with in a timely manner by the purchaser, Fraser's may at their option cancel the sale and re-offer the item.
FRASER’S AUTOGRAPHS AUCTION SERVICE
Welcome to Fraser’s Autograph Auction Service, turning your collections into cash for over thirty years.
Fraser’s Auctions operates as an independent division within Fraser’s Autographs and the Stanley Gibbons Ltd, the world’s best known name in philatelic collecting. As market leaders with over twenty five years experience you could not have chosen better specialists to help you realise the best possible price for your autographed items.
Some points to consider about Fraser’s Auction service:
- Our unrivalled reputation as market leaders dealing in autographed material since 1978
- A huge database of more than 10,000 world-wide collectors, from the UK to the USA
- Competitive charges for both buyers and sellers
- Effective marketing designed to reach over 3,000 online registered bidders
- Payment made to suit you
Fraser’s has on average four (silent) Postal Auctions per year, our Postal Auctions generally last between one and two months with an initial start date online whilst the complete auction catalogue is printed. Over the months we take bids in increments on the advertised fixed reserve until the set auction close date, upon which no more bids are taken, either over the phone, online or by email/ fax. Fraser’s Postal Auctions are consistently popular with clients and reserves are always very attractive to prospective buyers.
With our team of specialists, we are ready to give expert advice regarding the best method of sale to suit your needs and to achieve the maximum realisation for you, the client. We know that our expertise, backed by the experience of all parts of the Frasers organisation, will ensure you get the best results.
FRASER’S AUTOGRAPHS AUCTION SERVICE
www.frasersautographs.com/auctions
Do you want Fraser’s Auctions to place your collection in one of our auctions for you?
If the answer is yes then you will want to know about our Auction Describing service.
AUCTION DESCRIBING SERVICE
An acknowledgment of arrival receipt is given, or sent, to you as soon as your material is received. Your collection is carefully examined, lotted and described by our specialists. Appropriate reserves are agreed between you and the auction describer before the lots are placed in the postal auction, and confirmed in writing before the auction start date this document is your signed instruction to us to sell at the stated reserve. This process can take up to twenty eight working days from the receipt date. All material is fully insured at the agreed reserve figure whilst on our premises.
Please be aware that Fraser’s retains the right to refuse an item for auction if it does not reach our minimum consignment levels.
CONSIGNMENT AUCTION HANDLING FEES
| Maximum consignor commission | 15% or as agreed (on total realisation) |
| Lotting/listing fee | £10 per lot (sold or unsold) |
| Illustration Fee | £20 per lot (sold or unsold) |
| Insurance Fee | 1.5% (on total realisation or reserve on unsolds) |
CHARGES
- All charges are plus VAT at current prevailing rate.
- All auction handling fees (commission is calculated on the hammer price) are chargeable if any described lot is withdrawn before the auction closing date.
- Storage charges will begin to accumulate 3 months after the close of the auction (or upon the date the lot is withdrawn) at a rate of 1% per calendar month for each month it remains on the premises at a minimum of £10 pcm.
- The Insurance Fee covers loss and damage whilst the item is situated on Fraser’s premises ONLY
- Advertising - All normal costs of advertising and promotions are borne by Fraser’s. In certain cases, Fraser’s or the consignor may feel the need for special advertising over and above what is usual. In such cases a special plan should be devised, costed and discussed with the consignor at least 30 working days before the auction start date.
WHEN YOU CAN EXPECT PAYMENT
After your goods have sold successfully final settlement notification listing the individual lot(s) and the price realised for each lot is sent thirty-five working days after the auction has closed (according to terms and conditions 7.2.2) followed by a sterling cheque for the net amount (providing we have received full payment from the buyer). If you wish to know the outcome on the day, you are welcome to telephone the gallery. You will also receive a settlement statement detailing the charges which have been incurred. All relevant charges are normally deducted before your settlement cheque is prepared and dispatched. Should you request a bank transfer; any charges associated with the transfer will be at your cost.
WHAT HAPPENS IF THE ITEM(S) FAIL TO SELL
You will be charged the auction handling fees of a Lotting Fee of £10 per lot, Illustration Fee of £20 per lot and an Insurance Fee of 1.5% based on the reserve (as detailed above). You, the consignor, are then responsible for collecting your property from Fraser’s. If you wish to re-offer your property for auction at a reduced reserve you can do so and should discuss this further with the auction department handling your property upon the full settlement of outstanding auction handling fees.
SENDING MATERIAL FROM OVERSEAS
It is important that the correct procedures are followed when sending material from outside the European Union. Fraser’s Auctions has experience in this area and can help you ensure you avoid any potential problems with HM Customs and Excise by guiding you through the correct procedures. Please contact us for more details.
What You Can Consign
We are always looking for personalities such as…
- artists
- astronauts
- authors
- musicians
- sporting heroes
- historical figures
- vintage film stars
We are always looking for signed items such as…
- handwritten/ typed letters
- album pages
- photographs
- documents
- books
- posters
- original artwork
Unfortunately we do not accept...
- unsigned items
- unsolicited material - please contact us before sending items
Contact our Consignment Department
Please feel free to contact Fraser’s on 0207 836 9325, or by email.
In your email please include:
- your name
- your complete mailing address
- a phone number where you can be reached
- at least a partial list of items or scans of the autographs themselves
E-mail us at auctions@frasersautographs.co.uk
Telephone us on 0207 836 9325
Write to us at:
Fraser’s Autographs, 399 The Strand,
London WC2R 0LX
Benefits of Consigning
High sale prices!
Competitive bidders - Your items will be seen by over 10,000 collectors worldwide.
We do all the work
Full-time consignment staff and professional cataloguing.
www.frasersautographs.com/auctions
PLEASE REMEMBER…
FRASER’S AUTOGRAPHS ARE ALWAYS LOOKING TO BUY:
Collections
Autographs
Memorabilia
